FAQ
Q: Do you accept credit cards?
A: Yes, with a 3% transaction fee.
Q: Who does the clean up?
A: Our team does a daily clean-up and debris removal. We do everything possible to minimize disruption.
Upon completion, we vacuum carpeting and sweep floors.
Q: What kind of supervision can I expect?
A: Daily supervision ensures that we are on top of of any issues and the job is done to your satisfaction.
Q: Is there a warranty?
A: In general, we warrant workmanship and labor for 2 years. Warranties can vary by task.
Details are available for client review.
Q: Will I have to wait long for an estimate?
A: Estimates are scheduled Monday – Friday in one hour time frames so you do not have to wait all day.
Q: What happens after the estimate?
A: We meet with clients to thoroughly review the project scope and then prepare an itemized project proposal.
Price includes all the elements necessary to ensure everything runs smoothly, on time and on budget.
Q: Is the price negotiable?
A: Our work is competitively priced. We will work with you to get the most for your investment but we never cut corners
or compromise quality. Be sure you select a contractor by their reputation,
high-quality portfolio of work, references and solid and safe construction practices.
Remember, the lowest price may be the result of inferior materials,
less insurance coverage, and lower levels of craftsmanship.
Q: How long before I receive my written estimate?
A: We do not write estimates on site. You can expect an initial estimate within 7 business days. Next step
is an itemized proposal that includes client revision and is usually ready in 3 days.
Q: How long will it take to complete the job?
A: Once we begin, we will be on site every day until the project is complete. We stick to the agreed timeline.
Our regular schedule is five days a week, nine hours a day. Exterior work schedule is weather permitting.
Q: Can I supply my own paint?
A: Yes, but it is better for you if you don’t. Clients supplying their own paint incur a fee to cover additional materials
and are accountable for delays cause by insufficient materials. Guarantees do not cover inferior quality paint.
Q: What type of paint do you use?
A: We use only the best materials available and choose the best brand that we feel will give you the longest lasting paint job. Some of the quality brands we use are Benjamin Moore and Sherwin Williams.
Q: Are you affiliated with any Associations?
A: Yes, we are an active member of the Glenview Chamber of Commerce, NARI (National Association of the Remodeling Industry), and Better Business Bureau.
